Refund & Refill Policy
Clear, transparent protection for every creator order
1. 30-Day Free Refill Guarantee
Every package purchased through Instaviews includes an automatic 30-day refill warranty. In the unlikely event that your post experiences a drop in views below the purchased quantity within 30 days of fulfillment, simply email your order ID to support@instaviewspanel.com or track your order at /track. Our team will verify and re-deliver the missing views completely free of charge.
2. Full Refund Eligibility
You are entitled to a 100% full refund under the following conditions:
- Your order could not be fulfilled due to technical issues on our distribution network.
- Delivery did not initiate within 24 hours of successful payment confirmation (provided the link is valid and public).
- You were accidentally double-billed due to a payment gateway processing duplicate.
3. Non-Refundable Scenarios
Refunds cannot be issued if:
- You provided a private, deleted, or incorrect Instagram URL and failed to update it upon notification.
- The order has already been fully delivered to the public URL specified at checkout.
- Your Instagram account was switched to private during active fulfillment, preventing delivery agents from accessing the stream.
4. How to Request a Refund or Refill
To submit a claim, please email support@instaviewspanel.com with your Order ID, target URL, and brief description of the issue. Our support specialists review and resolve all requests within 12 business hours.